Terms of Service

Last updated 6 October 2026

These terms set out the deal between you and Lekhio when you use our service. By creating an account or using Lekhio, you agree to them. Please read them. We have kept them plain.

What Lekhio does

Lekhio keeps the books and prepares the tax for people running a business or letting property in the UK. You put your records in through the Lekhio app and the website: a photo or an upload of a receipt, a bank statement, an entry you type, or a payment your phone tells us about once you have switched that on. You can also send receipts and voice notes to our WhatsApp number. Nothing on that number replies on its own, so Lekhio tells you what it read in a notification and in the app instead. If you need a person, send the word SUPPORT there or email info@lekhio.app.

Lekhio prepares. You check it, you approve it, and you send it.

What Lekhio is not

Lekhio is a tool, not your accountant or tax agent. We prepare figures for you to check. You stay legally responsible for your tax and for what you submit to HMRC. We never submit anything on your behalf without your explicit approval, and we never claim that HMRC endorses Lekhio. If your affairs are complex, speak to a qualified accountant.

The part of Lekhio that would send an update to HMRC is not built yet. Until it is, Lekhio prepares the figures and you send them to HMRC through other software that can send them, or through an accountant, because HMRC does not provide software for Making Tax Digital.

Your account

• You must be 18 or over and running your own business or letting property in the UK to use Lekhio, whether as a sole trader, in a partnership, as a limited company director or as a landlord.
• Keep your account secure and let us know if you think someone else has access.
• The information you give us should be accurate and your own.

Free Lekhio, the free trial and payment

• Free Lekhio costs nothing and has no time limit. It gives you your books kept by hand, statement imports, invoices, your yes on what is waiting, and a copy of your data whenever you ask.
• Free Lekhio reads the receipts you photograph or upload in Lekhio, with no monthly limit, up to 60 reads a day.
• On Free Lekhio or paid, on a day when your reading is used up (or, on Free Lekhio, the reading shared by all Free accounts), a receipt you add on Photograph a receipt or Upload receipts or statements is kept and read in turn from the next day, oldest first, inside the same daily limits, so a long queue can take several days. Lekhio keeps up to 180 of your receipts this way at once. Past that, a receipt is not kept, and you can add it again once some have been read.
• Free Lekhio shows your Self Assessment dates on screen if you are a sole trader, a landlord or a partner.
• Paid Lekhio does the work: capture by WhatsApp and voice note, the chat, your tax worked out and what you can claim, up to 60 reads a day across receipts, voice notes and questions. In a phone app build that supports it, it also brings in the payments your phone sees. What it costs is set by your business. A sole trader or a landlord pays £13.99 a month, or £139 a year. A limited company or a partnership pays £21.99 a month, or £199 a year. Another business of yours is £6.99 a month, and another owner of your company is £2.99 a month.
• Your first 7 days of paid Lekhio are free, or longer where an offer you signed up under says so. You do not need a card to start, and we will not charge you during the trial.
• When the trial ends, your account moves to Free Lekhio unless you have chosen to pay. You are not charged and nothing is deleted.
• If you add a card during the trial, paid Lekhio carries on when the trial ends and you are charged from that day, unless you cancel before it ends.
• We will remind you before the trial ends.
• Another business of yours under the same login costs £6.99 a month, billed monthly, and adding one needs a paid plan. That price covers a limited company the Companies House register shows is yours, and up to 3 other sole trades or partnerships. Past that, a further one is charged as a first set of books.
• For the people you add to your books: Each further owner is £2.99 a month. Staff and your accountant pay nothing.
• You can cancel any time. Your plan runs to the end of the period you have paid for, and then your account moves to Free Lekhio.
• If you pay inside the Lekhio phone app, Apple or Google takes the payment under its own terms, and you cancel with them. The price is the one the store shows before you confirm. Until the Lekhio phone app sells the sole trader plan, a first plan bought inside the app is £21.99 a month, or £199 a year, whatever the business. On lekhio.app, a sole trader or a landlord pays £13.99 a month, or £139 a year. On an iPhone or iPad, Apple's standard Terms of Use (EULA) for apps also apply.
• Payments are handled by our payment provider. We do not store your full card details.

Your data

Your data stays yours. We handle it as described in our Privacy Policy. You can export your records or ask us to delete your account at any time, subject to the record keeping rules that UK tax law places on both of us.

Approval before anything is sent

Any action that moves money, files tax, or sends a message on your behalf needs your explicit approval first. We build that approval step into the product. There are no exceptions.

An invoice you make in the app or on the website is yours to send. We do not send it to your customer for you.

Acceptable use

Use Lekhio for your own lawful business records. Do not use it to break the law, to mislead HMRC, or to upload content that is not yours to share. We may suspend accounts that are used in these ways.

Availability

We work hard to keep Lekhio running, but we cannot promise it will always be available or error free. We may update, pause, or change features as the product grows. Where a change is significant, we will tell you.

Our responsibility

We provide Lekhio with reasonable care and skill. As far as the law allows, we are not responsible for losses that we could not reasonably expect, or for tax decisions you make after reviewing your figures.

Where we are responsible, and as far as the law allows, the most we will pay you in total for everything that happens in any twelve month period is the greater of £250 or the amount you paid us in that period.

Nothing in these terms limits liability that cannot be limited by law. That includes death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and, if you are a consumer, your rights under the Consumer Rights Act 2015. If you are a consumer, nothing here affects your legal rights.

Ending your use

You can stop using Lekhio and close your account at any time. We may end your access if you break these terms. If we do, we will tell you why where we can.

Where our legal information comes from

We read the law at source. Statute from legislation.gov.uk, HMRC guidance from GOV.UK, and tribunal decisions as they are published, under the Open Government Licence unless stated otherwise. We prepare and you approve. We never tell you a court has decided something on our own say so.

Crown copyright material reproduced by permission of The National Archives. The contents of the judgment can be used under the Open Justice – Licence.

Court judgments and tribunal decisions published on Find Case Law only partially represent the activities of the courts and tribunals.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

Questions about these terms. Email info@lekhio.app.